Built to keep dentalchairs full.
TurnUp World works alongside your practice management software to prevent no-shows, refill cancellations and automate patient communication.
"With TurnUp World we can achieve 97% chair occupancy for the first time."
Lies CabooterCEO, Mond Dental Practices · 30 practices
What is TurnUp World?
TurnUp World is dental capacity software for practices and groups. It connects to your existing practice management software to predict no-shows, automate patient reminders and calls, and fill last-minute cancellations. As a result, every chair stays occupied across every practice.
Empty chairs, and a front desk on the phone.
Most lost chair time comes from three places: first, patients who don't turn up; second, cancellations at short notice that are hard to refill in time; and finally, numbers that differ from practice to practice. Fixing them by phone takes hours your team would rather spend with patients.
More patients turn up
That way, patients at risk of not turning up get the right reminder at the right time.
No-show preventionCancellations refilled
When a slot opens, matching patients hear about it straight away and the first to accept takes it.
Last-minute fillingRoutine calls taken care of
Our call agent makes the confirmation calls, so your team can focus on the patients in front of them.
AI Call CenterClear numbers
Then see where your chair time goes, measured the same way in every practice.
InsightsConnect, predict, confirm, replace.
Four steps run on every appointment in your diary, in the background, from the moment a patient books it.
- 01
Connect
TurnUp World connects to your existing practice management software and reads the diary in real time, so your team keeps working in the system they already know.
- 02
Predict
First, every appointment gets a no-show risk score from attendance history, lead time, treatment type and earlier reminder responses. You see the risk before the day starts.
- 03
Confirm
Next, TurnUp World asks patients to confirm or cancel by app, SMS, email or AI call. High-risk appointments get the heavier sequence, so the diary stays accurate.
- 04
Replace
When a patient cancels, TurnUp World offers the slot to matching patients on the waitlist, and the first to accept takes it. Your team does not have to ring round.
Keep your PMS. No switching.
Your PMS is the system of record: it holds the diary, while TurnUp World acts on it. TurnUp World is the system of action on top of it. It contacts patients, handles confirmations and cancellations, offers freed slots to the next patient and records every outcome, writing it back into your diary where your PMS supports it.
- No migration, no second diary
- Reads your PMS diary in real time
- A single practice is usually live within two weeks
TurnUp World
What fellow practices are saying.
"Filling one gap used to mean ten minutes on the phone. Now the fastest we've seen is a slot taken in 33 seconds."
"Calling patients gets you nowhere when half of them don't pick up. With TurnUp World, our schedules barely have any gaps left."
"Our no-show rate dropped from 4% to 1% in 2 months."
"Our front desk team isn't glued to the phone all day anymore. They can give real attention to patients walking in."
"It's like having an extra team member managing your schedule, without the extra cost."
Empty chairs, and a front desk on the phone.
Most lost chair time comes from three places: first, patients who don't turn up; second, cancellations at short notice that are hard to refill in time; and finally, numbers that differ from practice to practice. Fixing them by phone takes hours your team would rather spend with patients.
More patients turn up
That way, patients at risk of not turning up get the right reminder at the right time.
No-show preventionCancellations refilled
When a slot opens, matching patients hear about it straight away and the first to accept takes it.
Last-minute fillingRoutine calls taken care of
Our call agent makes the confirmation calls, so your team can focus on the patients in front of them.
AI Call CenterClear numbers
Then see where your chair time goes, measured the same way in every practice.
InsightsFAQ
01How does TurnUp World reduce dental no-shows?
02What is chair occupancy and how does TurnUp World measure it?
03Do we have to change our practice management software?
04How long does implementation take?
05Does this add work for the front desk?
06How does TurnUp World handle patient data?
07What does TurnUp World cost?
See how TurnUp World keeps your diary full.
A demo is a walkthrough of the platform: how TurnUp World predicts no-shows, how it refills cancellations and how it all runs on top of your practice software. We talk through what that could mean for a practice like yours.
